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I've held a Facebook business relationship since the day information technology first started and take spent many wonderful years filling my profile with pictures of my children, videos of places I've visited on holiday, altogether wishes, family occasions, relationships, births, heartbreak and happiness. Facebook has unconsciously become the footprint of my developed life since my tender teenage years, and when I was locked out of it this calendar week because they needed to verify my identity I panicked at the thought of losing my profile, and priceless memories, for good.
How To Verify Your Identity On Facebook
When Facebook halted my login on my phone app asking me offset to confirm my identity I decided to check effectually online to see if this was some kind of spam or fraud first to target my personal details and information. After all-encompassing searching information technology appeared that Facebook hadn't been hacked, and indeed their new policy is to ensure that Facebook users employ their existent names and date of nascence to prevent identity theft, and I suppose remove any simulated or malicious users.
Facebook Confirm Your Identity
I was presented with the choice to enter my birth proper noun and upload a form of official identity to ostend this, for which I took a photo of my United kingdom of great britain and northern ireland drivers license on my mobile and fastened it inside the app. You lot can likewise do this via a browser and other documents are acceptable if y'all don't have a drivers license, the full details are here.
Facebook Thanks For Your Help Message
Information technology took less than a minute for me to complete the identity form for which I received a message on screen stating "Thanks For Your Help. We'll take a await at the documents you submitted and get back to you lot. If we need more assist confirming your name, we'll reach out for additional documentation." And I fully expected Facebook to ping me across a confirmation email inside a few hours. Iv days passed and I was yet locked out of my account, every bit each time I tried to admission the app or browser I was prompted by a login screen where I had to enter my email and password, earlier being directed to the Confirm Your Identity page which showed me the same standard Thanks For Your Assist message as before. I couldn't login, couldn't access my business organization page, utilize messenger or view any Facebook content. I received no word from Facebook, no emails, no texts, just silence and a locked profile and my friends text my phone to say that they couldn't get their messages through to me on Facebook and asked if something was wrong.
So I started checking out bulletin boards and assist topic posts online to see if other people were experiencing the same trouble and how long it would take for my contour to exist returned, if always, and I was shocked at what I found. It appeared that people had had the same problem with verification as me since 2011 with some profiles never returned, others taking several months and some less than 24hrs. As it had been five days already and I needed my page returned as well equally my private profile ASAP, I tried to detect other ways to reach Facebook or confirm my identity more quickly where others said it was impossible. I had this horrific image of millions of peoples profiles sat pending in a queue whilst members of Facebook staff trickled their way through a handful of profiles a day confirming individuals identities and the excess growing more extensive each day.
Facebook Confirm Your Identity With A Passcode
I found that accounts can be verified by a passcode, which is a number that y'all've assail your profile much similar a pin lawmaking that only you volition know. I used the Login Settings on my Facebook app, establish on the welcome screen as a clickable link where it displayed my profile picture and start name and asked me to enter my passcode. I wasn't sure if I'd prepare a code, nor what it would be, but I tried my luck at using a four-digit number I'd most probable to take given and jumped for joy equally it was accepted. But seconds later it redirected me to the Thanks For You Assistance screen and stated that Facebook would look at my submitted documents and become back to me. And then information technology appears it doesn't matter whether you lot sign in with your user proper noun and password or passcode, as Facebook still have to verify your identity before you can take admission to your contour.
Facebook Study An Outcome With Verifying My Business relationship
Side by side I tried to contact Facebook via their help heart and filled out an online course to Report An Issue With Verifying My Account. I was sent an email from 'Facebook' maxim "Hi, thank you for contacting us. Information technology looks like you filled out the wrong course. We're lamentable for the confusion. Delight fill out the form below to get back into your account. This is the link they sent to me via email. But it was the exact same form I had already completed, so I replied to the email with "I take been unable to admission my account for the by 4 days and have a business page nether my business relationship for which I pay daily ads, I have no admission to either and cannot see what notifications, messages or money is going out. Is there a way to confirm my identity ASAP please as the link y'all have just sent me is the same course that I completed already. I accept completed information technology again and attached my Great britain drivers license over again. I really capeesh your time and desperately need admission to my account. Give thanks you."
Facebook Assist Usa Ostend Your Proper name Class
Within a few minutes I received an email response dorsum from Facebook once again stating "To reopen this account, delight respond to this electronic mail stating your authentic name (as it would be listed on a authorities-issued ID like a passport or drivers license.) One time we know your accurate proper name, we tin update your contour and reactivate your account. Immediately I replied with my full proper noun and the message "Will this give me admission to my account?" and awaited their answer. Nothing came. Past this time information technology was midnight in England and time that I went to bed to be up for the morning, I sat checking my email for around an hr to make sure I didn't miss their correspondence, only when goose egg arrived for over 90 minutes I barbarous asleep.
Facebook Verified My Identity
The following morning I was greeted past an email from Facebook stating "Hi Tracy, thanks for verifying your identity. Nosotros've unlocked your account, and y'all should now exist able to log dorsum in. Nosotros're sorry for the inconvenience. Thank you, Jack B, Communications Operations." And after inputting my email and password I once over again had access to my private profile and page after five days of beingness locked out. I believe a problem occurred with needing to verify my identity considering a few years ago I added a jokey middle name to my profile, as virtually people were using nicknames at the fourth dimension, Disney graphic symbol titles or completely random identities and I thought information technology was beautiful to give myself a funny center proper name also. Clearly it'southward non and information technology caused a whole lot of hassle now that the rules take inverse! And then my advice to you if you wish to avert your account being locked or deleted is to remove whatever data from your profile that isn't legally correct, such every bit a false twelvemonth of nascency, incorrect middle names, nicknames or fantasy locations and use your real kickoff and last name along with your appointment of nascency as shown on legal documentation. Y'all tin can still set your data to private so that other people can't come across it, but for Facebook if information technology doesn't add up your account volition exist taken, and so it's not worth the take a chance of losing your profile that'due south taken years to build.
I hope that in showing how my account was returned to me you can have your account verified also, and save a bit of time from waiting around being locked out. If Facebook haven't caught up with checking your information withal then salve them the hassle and make changes at present before you get locked out for something that could have a minute to update yourself.
Social influencer, Bodybuilder, Mother, Vegan
London, Britain
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Source: https://www.tracykiss.com/news/how-to-verify-your-identity-on-facebook/